Frequently asked questions
Can I clean the product/lines? If so, what should I use and how often should it be cleaned?
Yes, use any beer line cleaner on the market (we recommend BLC sold on Amazon and through other retailers) and mix 1 gallon according to their instructions. Once this is complete run the product through the lines using the Clean Lines button and our instructions above. We also recommend flushing with warm water afterward prior to connecting a new bottle.
What size bottles can be used?
You can use any size bottle with our product, however you may need to purchase an adaptor for bottles with larger openings.
Do all the bottles need to be liquor, or can I have all ingredients for a drink (i.e. margarita)?
Power Pour works with any non-carbonated beverage. Keep in mind that some beverages require refrigeration, so take this into account when choosing what to connect.
What is the warranty on this product?
The product carries a 1 year limited warranty against defects.
Installation: Is this DIY, or do I need to hire a professional to install this?
Installation is very straightforward. You are required to drill one hole to mount the spout and then just mount the pump unit utilizing the included hardware. After this, connect the included lines and plug the unit in. Once everything is connected clean the lines and then you can connect your bottles and enjoy. Many of our customers perform the installation themselves.
App updates: How often should I expect app updates/enhancements?
There really isn’t a timeframe for updates. When we see a need arise or think of something interesting to add we will begin the process to implement it. Best thing you can do is check the app store to see if you are able to update your app, if you are you can bet we added a cool new feature!
Delivery/Shipping: How will this be shipped and what is the typical delivery time?
Your unit will be shipped by UPS and delivery time depends on your location. Typically you can expect to receive your product in 7-10 days although many times it does arrive quicker than that.
What are the standard pour sizes (1 oz, 1 shot)? Can these be modified?
Your unit will come pre-programmed from the factory with approximately 1.5oz (2s) and 3oz (4s) presets, this is equivalent to 1 shot and 2 shots respectively. These are editable so you can dial in each bottles presets to exactly what you would like.
Safety Features: Is there a child lock and/or shut on/off switch for when I go out of town or am at work and my child is at home?
Yes, we take safety very seriously at Power Pour. Each unit comes with a lockout switch that will not allow the unit to dispense when enabled. Once you are ready to use the unit again just flip the switch back and it will function normally.
Is Power Pour safe around children?
Yes. The bottles remain enclosed and out of reach, and the integrated lockout feature helps prevent unauthorized dispensing.
Will different liquors mix together?
No. Each bottle uses its own dedicated beverage line all the way to the dispensing spout, eliminating cross-contamination.
What comes with my purchase?
Every system includes:
- Power Pour P-16 pump unit
- Gooseneck dispensing spout
- Beverage lines
- Power supply
- Wiring harness
- Mounting hardware
- Spare fuse
- Fitting locks
Can I replace tubing or accessories?
Yes. Replacement parts and accessories, including bottle line extension kits and drip mats, are available separately.