Shipping Policy

At Power Pour, we are committed to delivering your system quickly, safely, and reliably. Every order is handled with care to ensure it arrives in perfect condition and ready for installation.

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Order Processing

All orders are processed within 1–5 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can monitor your delivery every step of the way.

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Shipping Times

Estimated delivery times vary based on location:

• United States: 3–7 business days

• Expedited Shipping: 2–3 business days (if selected at checkout)

Please note that delivery times are estimates and may vary due to carrier delays or high demand periods.

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Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website when available.

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Order Tracking

Once your order ships, you will receive a tracking number via email. This allows you to follow your shipment from our facility to your doorstep in real time.

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Shipping Address Accuracy

Please ensure that your shipping address is correct at the time of checkout. Power Pour is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

If you need to make a change, contact us immediately at [your support email] and we will do our best to assist before your order ships.

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Lost or Damaged Shipments

We take great care in packaging your order securely. However, if your item arrives damaged or is lost in transit:

• Please contact us within 5 days of delivery

• Include your order number and photos (if applicable)

We will work quickly to resolve the issue and ensure you receive your product as expected.

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International Shipping

At this time, Power Pour primarily ships within the United States.

If you are located outside the U.S. and are interested in purchasing, please contact us at info@powerpourusa.com to discuss available options.

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Delays & High Demand

Due to high demand, some orders may experience slight delays. We appreciate your patience and will keep you informed if any unexpected delays occur.

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Questions?

If you have any questions regarding your order or shipping, please contact us at:

info@powerpourusa.com

We are here to help and ensure you have the best possible experience with Power Pour.

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Final Note

We take pride in delivering a premium product—and that includes a premium shipping experience.